Hoofddorp, NL
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Benelux E-Commerce (Key) Account Manager

Land : Nederland Nederland

Provincie : Noord-Holland

Gemeenten : Haarlemmermeer

Stad : Hoofddorp

Categorie : Handel

Contracttype : Vast

Dienstverband : Voltijds


We are looking for an E-Commerce (Key) Account Manager
Benelux for our Consumer Products Division.
As E-Commerce (Key) Account Manager Benelux you will
drive the profitability and growth of our Benelux pure players. As a crucial
part of our sales team, you will define a yearly plan of animation to increase
sales in collaboration with marketing and digital teams, to execute the action
plans with excellence.
Your main responsibilities
In this
strategic position, your main responsibilities are:
On E-commerce:
- Profitable growth strategy,
with both current and new key accounts for pure players
- To be an e-commerce
specialist in the market (up-to-date knowledge)
- Building sustainable
relationships with our customers, in an innovative way
- Monitor the customer
experience and purchase path to improve purchase rate (frequency,
conversion, average order size) on all devices
- In collaboration with the
client: optimize user experience on site, on-line assortment,
e-merchandizing strategy: catalog, trade, promos, testing, new parts on
the site
- Implement the proper KPIs,
educate, pilot, measure, share best practices
On Key Account Management:
- Take full control to combine
the client's interest with the interest of L'Oréal, to create a profitable
growth strategy
- Defines a yearly plan of
animation to increase sales (marketing action plans + special promotions)
in collaboration with marketing teams and executes the action plans with
- Present and negotiate above
mentioned plans to and with the clients
- Ensure operational excellence
for the execution of these plans, by aligning internal stakeholders
- Track and trace the sales
parameters of the job (E.G. turnover, forecasting, etc.)


We are
looking for talents with a passion for E-Commerce and client relations. You
have strong commercial and interpersonal skills. You are methodical and
organized. You can cope with tight deadlines and are at ease in an
international and dynamic work environment.
You are
results oriented, proactive and complex challenges motivate you.
You like
to work in a fast-paced environment with a high standard of quality.
Expected skills::
- You have a Master's Degree
and at least 3 years of relevant working experience
- You understand the E-commerce
landscape and are able to set up critical digital KPI's for sustainable
growth projects
- You are able to use data to
develop & innovate E-commerce strategy; to use data to measure,
anticipate, reinforce business case and plan change.
- You guard brand and product
DNA and nourish the websites with content / services to build the proper
cosmetic environment. You optimize our assets.
We offer:
- An inspiring environment with
ambitious colleagues
- Broad career path
possibilities within and outside of supply chain, both in the Netherlands
and internationally
- A competitive salary and good
secondary employment benefits (profit sharing, retirement, healthcare,
- Discount for personnel on our
- Broad and professional
training offer
Are you
ready for this challenge and do you meet the criteria? Make sure to apply!
Diversity in our recruitment process:
does not make any distinction in gender, age, ethnicity and believes in the
power of a diverse workforce.
"A diversified workforce in every function and on all
levels strengthens our creativity and our understanding of consumers and it
enables us to develop and market products that are relevant".
Agon, CEO van L'Oréal)
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