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Business Solutions Manager Emea

Land : Nederland Nederland

Stad : Amsterdam

Categorie : Handel

Contracttype : Vast

Dienstverband : Voltijds

Jobomschrijving

The Business Solutions Manager works directly with all EMEA Direct to consumer Functions (Ecommerce Operations, Retail Operations, Marketplace Operations, IT, Logistics, Customer Solutions and our Go-to-Market leadership) to identify, plan and implement business solutions that allow us to get closer to our consumers. As an accomplished leader, you will work with key stakeholders and functions to highlight business priorities and identify solutions to address these. This role requires someone to lead a small team in meeting both the technical and traditional business challenges.
Success will be achieved through blending knowledge of digital trends, analytical skills, insights into our markets, consumers, and commerciality, to elevate and champion the most critical opportunities.
Responsibilities
- Build relationships with partners across all relevant business functions. Able to partner closely with DTC Business leaders (Regional and Global), Regional IT team, and Global IT team
- Lead collaborative efforts to deliver a digital vision and roadmap - working closely with Director DTC
- Able to co-ordinate work streams and projects with global teams including Netherlands (Amsterdam), UK (Warrington), USA (Boston and St Louis), India (Pune), from requirements definition through to post implementation review
- Guide the organization through an evolving digital transformation, prioritising the initiatives that matter
- Develop compelling cases for change based on business value, brand positioning and new capabilities
- Inform and drive system and solution architectures
- Drive the execution of effective digital projects to enhance the digital brand experience
- Clearly communicates expectations to project team members and track progress.
- Proactively identify and manage project risks and issues, and escalate in a clear and timely manner when appropriate.
- Be the Product Management Excellence (PME) go-to-person and champion the PME discipline. Work with regional and global teams to ensure best practices are implemented and adopted, ensuring processes are documented effectively.
- Manage the coordination of pre-read materials and follow up action items for product governance meetings, cross-functional work streams and quarterly business reviews for various internal audiences
- Business owner for end to end Omni channel systems and processes
- Evaluate and propose efficiency and integrity improvements
Qualifications
- Bachelor's degree or equivalent and a minimum of 5 years of experience in digital functions and exposure to Direct to consumer business technologies (CRM, ESP, OMS, POS, ERP, WMS, BW, etc).
- Significant experience leading complex projects and evaluating/resolving complex business challenges
- Strong organization skills - able to organize work and prioritize projects with a sense of urgency whilst being comfortable with uncertainty and shifting priorities
- Collaborative style with well developed interpersonal, communication, negotiation and consensus building skills. Able to navigate a matrix organization and interact with people at all levels, countries, teams and cultures
- Strong commercial awareness
- Extensive experience of utilizing BI tools
- Experience of Agile methodologies , Jira , SFCC are an advantage
- Some travel required
Equal Opportunity Employer New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion. If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.
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