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Coordinator, Ecommerce (Supply Chain)

Land : Nederland

Provincie : Limburg

Gemeenten : Gennep

Stad : Heijen

Categorie : Handel

Contracttype : Vast

Dienstverband : Voltijds

Jobomschrijving

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you've come to the right place. To learn more about the incredible impact we're making on both our local and global communities, Click Here! Foot Locker is seeking a Coordinator, Ecommerce (Supply Chain) who will coordinate the distribution flows of all Ecommerce orders. He/she follows up on e-commerce PO's during the inbound process, communication between Warehouse Operations, the Ecommerce Team (Headquarters), Planning (Headquarters) and Logistics Planning. The Coordinator, Ecommerce will be the main communication contact for all distribution related activities with carriers, European Headquarters, Warehouse Operations and Sykes/ Teleperformance Portugal.
- Follow up on Purchase orders (PO) dedicated for E-Commerce (E-Com only PO's)
- Day to day contact with Carriers, Sykes / Teleperformance Portugal, Customer Service E-Commerce department EHQ and Logistics Operations
- Handling E-Commerce related claims
- Create monthly reports analysing the ecommerce business and suggest and implement changes as agreed upon, including KPI's
- Track & Trace E-Commerce orders, including BOSS (Buy Online Ship from Store) and follow up on dispute shipments
- Supports in analyses of e-commerce flows to our end customers
- Create accurate forecast (Volume and Financial) related to E-com
- Follow up with carriers regarding claims and escalations
- Coordinate for special actions like VIP, and product launches extra equipment with our forwarders
- Coordinate Returns with carriers and Warehouse operations
- Maintain and develop Standard Operating Procedures (SOP's)
- Participates in projects related to E-Commerce distribution
- Supports Supply Chain Management
- Initiates and implements process improvements regarding multi-channel distribution

Profiel

- Certification/Bachlor degree (finished apprenticeship/academic level) in logistics or equivalent relevant experience
- Minimum 3-4 years experience in logistics and transportation, preferable in E-Commerce
- Previous planning experience in a distribution and/or warehouse environment preferred
- Strong eye for details and experience with databases and reporting structures
- Ability to adapt to changes in priorities, workload, and tasks
- Clear and effective communication skills with diverse audience, from management to operations
- Proactive
- Team player, coordinates activities with others in an engaging way / no silo mentality
- Fluent in verbal and written communication in Dutch and English. Preferably additional European languages such as German, French or Italian
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