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Customer Service Specialist (German-Speaking)

Land : Nederland

Provincie : Noord-Holland

Gemeenten : Amsterdam

Stad : Amsterdam

Categorie : Handel

Contracttype : Vast

Dienstverband : Voltijds

Bedrijfsvoorstelling

Founded in Amsterdam in 2000 by Fokke de Jong, Suitsupply is an international men's fashion brand with more than 100 stores worldwide across major metropolitan cities like Milan, London, Zurich, Sydney, New York, Toronto, Shanghai, Singapore and Hong Kong. The company is privately held and operates a strong e-commerce platform that allows it to bring that same high-quality tailoring and personal service to customers around the world.

Jobomschrijving

- After attending our Suitschool to gain more knowledge about our company, customers and products, we also invite you to spend some time and work in our stores as part of the training period
- Once finished with Suitschool and the work in store days, you will be working online from our HQ, connecting with international customers on various questions and on various channels
- You will be pro-actively providing our customers with size, fit and style advice and therefore ensuring optimal customer experience and satisfaction, regardless the urgency of the questions or the channel of communication
- You will be also responsible for taking care of sales orders, deliveries and returns while making sure our customers are given the attention and all the relevant information they need
- You will act as a brand ambassador, you will represent Suitsupply in a stylish and professional way in front of our global customers

Profiel

- Sales and/or customer experience in the retail fashion business or in the hospitality industry
- Fashion sense, a service-oriented mindset and a can-do mentality
- The flexibility to work in shifts, some evenings and weekends essential, but always planned upfront
- Fluency in English, and native German skills
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