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Customer Service With German


Land : Nederland

Gemeenten : Huizen


Categorie : Handel

Contracttype : Vast

Dienstverband : Voltijds

Ervaring : 2 tot 5 jaar


Headquartered in Barcelona, Pronovias Group is the global leader in the luxury bridal sector, having dressed the dreams of brides for more than 50 years.

Our mission is to bring more happiness into the world by dressing our customer's dreams with style and offering an exciting and inspiring place to work.

The Company operates a sophisticated portfolio of multiple brands including Pronovias, with its Haute Couture line Atelier Pronovias, St Patrick, White One, Nicole and Ladybird, with a strong focus on customer centricity in the digital age.

The Group’s bridal and eveningwear dresses are sold in more than 105 countries through a network of 123 stores and more than 4,000 points of sale.

The company's internationalization is also evident in a workforce comprising more than 1000 employees of 40 different nationalities.

You have invited to experience for yourself the magic of bridal so don't hesitate in giving us the opportunity to meet you!


We at PRONOVIAS GROUP, Global leader in the Bridal industry, are currently looking for a professional and talented Customer Service Specialist fluent i German to join our Customer Management Team in our hub in Huizen (Netherlands).

PRONOVIAS GROUP seeks for people who are passionate about Fashion; love to be part of a growing and challenging international environment; inspiring and empowering people and are not afraid to make the difference.

Our mission is bringing HAPPINESS into the world by dressing with style our customers’ dreams, being the best partner to our clients and building together an exciting place to work.

As part of our Internal Sales and Customer Care department, and responsible for the DACH area, you are the contact person for our customers regarding orders, follow-up orders, product information, complaints and returns.

Enthusiastic, accurate, stress-resistant, commercially oriented, service-oriented and skilled in making contacts are all qualities that you master to be part of the Ladybird team.


-Has good command of Dutch, German and English, both spoken and written;

-Has an HBO working and thinking level;

-At least 3 years of work experience in a similar position within the fashion industry;

-Hands-on mentality and a proactive attitude to work;

-Works in a client- and solution-oriented way;

-Excellent knowledge of the Microsoft Office package;

-Team player; enthusiastic, accurate, commercially oriented, service-oriented and skilled in making contacts are all qualities requested;

-Passion for the Bridal and Fashion Industry.
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