Amsterdam, NH, NL
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Director Tech Projects & Programs

Land : Nederland Nederland

Stad : Amsterdam

Categorie : Detailhandel

Contracttype : Vast

Dienstverband : Voltijds


The identification, planning and coordination of a set of related projects within a program of business change, to manage their interdependencies in support of specific business strategies and objectives. The maintenance of a strategic view over the set of projects, providing the framework for implementing business initiatives, or large-scale change, by conceiving, maintaining and communicating a vision of the outcome of the program and associated benefits. (The vision, and the means of achieving it, may change as the program progresses). Agreement of business requirements, and translation of requirements into operational plans. Determination, monitoring, and review of program scope, costs, and schedule, program resources, inter-dependencies and program risk.
Key Responsibilities
Project management
- Takes full responsibility for the definition, approach, facilitation and satisfactory completion of medium to large scale projects.
- Identifies, assesses and manages risks to the success of the project.
- Ensures that realistic project plans are maintained and ensures regular and accurate communication to stakeholders.
- Adopts appropriate project management methods and tools whether predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
- Ensures Quality reviews occur on schedule and according to procedure.
- Manages the change control procedure and ensures that project deliverables are completed within agreed cost, timescale and resource budgets, and are signed off.
- Provides effective leadership to the project team and takes appropriate action where team performance deviates from agreed tolerances.
Portfolio, program and project support
- Takes responsibility for the provision of portfolio, program and project support.
- Advises on the available standards, procedures, methods, tools and techniques.
- Evaluates project and/or program performance and recommends changes where necessary.
- Contributes to reviews and audits of project and program management to ensure conformance to standards.
Requirements definition and management
- Plans and drives scoping, requirements definition and prioritisation activities for large, complex initiatives.
- Selects, adopts and adapts appropriate requirements definition and management methods, tools and techniques selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
- Obtains input from, and formal agreement to, requirements from a diverse range of stakeholders.
- Negotiates with stakeholders to manage competing priorities and conflicts.
- Establishes requirements baselines.
- Ensures changes to requirements are investigated and managed.
- Contributes to the development of organisational methods and standards.
Relationship management
- Identifies the communications and relationship needs of stakeholder groups.
- Translates communications/stakeholder engagement strategies into specific activities and deliverables.
- Facilitates open communication and discussion between stakeholders, acting as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans.
- Provides informed feedback to assess and promote understanding.
- Facilitates business decision-making processes.
- Captures and disseminates technical and business information.
People Management / Resource Management
- Supports resource planning and may have full responsibility in recruiting process.
- Implements resource plans, including conducting recruitment interviews.
- Facilitates selection, assessment and on-boarding processes, and internal resource allocation.
- Contributes to transitioning of resources, complying with relevant statutory or external regulations and codes of good practice.
- Ensures appropriate leadership skills are present at every level through creating a motivational and supportive work environment in which employees are coached, trained and provided with career opportunities through development
- Allocates the different work to the respective employees considering experience, complexity, workload and organizational efficiency
- Continuously monitors and evaluates team workload and organizational efficiency with the support of IT systems, data and analysis and team feedback and makes appropriate changes to meet business needs.
- Provides team members/direct reports with clear direction and targets that are aligned with business needs and GIT objectives


- Four-year college or university degree with focus on Business Administration or IT or related areas, or equivalent combination of education and experience
- Proficient spoken and written command of English
- At least 10 -year experience in IT
- 7 years of experience in relevant area
- 5 years of experience in team management including professional
- International Experience - ideally working abroad and mobile in leadership roles for multiple years and has functional/market experience in projects with a local/global perspective
- Participated in a global project execution/ significant contribution to local/functional project
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