Hilversum, Hilversum, NL
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Emea Marketing Operations Project Manager

Land : Nederland Nederland

Provincie : Noord-Holland

Gemeenten : Hilversum

Stad : Hilversum

Categorie : Marketing

Contracttype : Vast

Dienstverband : Voltijds


Based in the European Headquarters in Hilversum, you'll be joining the Marketing Operations team, CDM Digital Channels. EMEA HQ (Geo) is owning the seasonal adaptation as well as execution of our brand strategy and architecture. This is why our essential functions and business-critical MPUs will be based here, whereas the city teams are tasked with humanizing the brand and connecting with High-Value Members daily. This role is positioned within the Operations pillar of the EMEA Marketing team.



We are looking for an Operations Manager with a passion for marketing & project management. When you’re looking to accelerate your career and want to be learning in one of the most progressive areas of Nike marketing, this is the team for you. You are eager to think about how we can bring our consumer journeys to life, driven through the most efficient and optimized operational framework. You’ll bring support to the channel on seasonal projects and ensure seasonal readiness for the team. Your focus is to think digital-first through our Targeted Comms and Member Lifecycle channels and platforms, and then weave in the physical experiences as well when connecting into our other Operations pillars. We need you to be curious, open to interrogating your own as well as others' plans in a constructive way, with always an eye on the critical metrics we are accountable for delivering.

You will drive sophisticated operational work in support of marketing goals and seek to deepen your knowledge and experience. You are able to manage multiple partners and be able to demonstrate independent thinking while obsessing the last mile to ensure success. You thrive under pressure and be positively engaged at all times, ready to be agile in your working day and application of knowledge and ideas.



As the EMEA Marketing Operations Manager for Targeted Comms and Member Lifecycle, you will be continuously working on the operational framework that enables the planning, coordination, and execution of the overall CDM Marketing team strategy on our Nike-owned digital channels. This means you have a deep appreciation for digital standard methodologies, digital platforms, operational systems, and a strong eye for process management. You will report to the EMEA Marketing Ops Manager Digital Channels.

Further details of what you are in charge of:

  • Center of Excellence & change agent on end-to-end OneMarketing processes
  • Build & Track progress on CDM Targeted Comms and Member Lifecycle
  • Full focus on Operational Excellence
  • 365 Channel support on process
  • Own specific CDM gates & dates within Seasonal Readiness
  • Facilitating seasonal execution forecasting & resource planning
  • Facilitating planning & knowledge sharing sessions with EMEA as well as City teams
  • Maintaining close global, geo, and key city relationships
  • Continuously strive to simplify, and remove friction from our operating model


In this role you will be part of the Marketing Operations team, you will be reporting to the EMEA Marketing Ops Manager Digital Channels, and you will work closely with the all of their members. You will be operating as a functional expert. Additionally, you will be working very closely with NDDC Targeted Comms and Member Lifecycle teams, Consumer Construct and NDDC Content Operations.



A successful candidate will be encouraged to clearly demonstrate and articulate the experience of the below crucial requirements in order to be considered. Candidates that meet these criteria will then be assessed based on the proficiencies also outlined below.

Essential requirements:

Embody Nike D&I values and Maxims (guiding principles), always.
Proven experience in an operational role within marketing or e-commerce
Ability to drive sophisticated processes and workflows and educate partners
Strong organizational skills, attention to detail, and ability to prioritize a varied workload with multiple partners
Proven track record to think strategically and beyond the day-to-day, taking a long-term, big picture view of the business. Drive the team to pursue possibilities that will build balanced value.
Commit to Leadership Defined Framework and strengthen our teams & empower all of our people. Hold yourself & others accountable as we work together to build the future of NIKE.
Develop others and foster an environment that encourages and enables others to boost their skills and develop their careers.
An understanding of our OneMarketing processes and functional interdependencies.

Application deadline: 1st of February 2023
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