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Vianen, NL
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Facility Coordinator (French Speaker)

Land : Nederland Nederland

Provincie : Utrecht

Gemeenten : Vijfheerenlanden

Stad : Vianen

Categorie : Detailhandel

Contracttype : Vast

Dienstverband : Voltijds

Jobomschrijving

Overview

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you've come to the right place. To learn more about the incredible impact we're making on both our local and global communities, Click Here!

The Facility Coordinator will be a relation concentric team player, working as a liaison between stores, vendors, landlords and corporate leadership. They will assist in managing and developing programs to ensure the timeliness of open repair resolution, preventive maintenance programs, ad-hoc projects and identifying opportunities for improved operation and service excellence in a designated GEO region in EMEA.

Responsibilities

  • Actively respond to, schedule and manage repairs and maintenance, minor works and other work requests, proactively tracking to completion within designated timeframes ensuring KPI compliance and excellent customer service.
  • Provide direction to vendors, stores operations and others as needed to ensure proper communication, coordination and execution of work with minimal disruption to store operations.
  • Monitor open facilities issues with the stores, initiating action or escalation as needed.
  • Work closely with internal Helpdesk and staff to ensure routine and emergency service requests are handled effectively and in a timely manner.
  • Actively seek out new ideas and best practices through relationships with internal contacts, industry peers, vendors and independent research.
  • Develop partnerships throughout organization to ensure that department goals coincide and are integrated with practices in other areas.
  • Maintain awareness of governmental policies and practices that impact assigned GEO region.
  • Develop and maintain effective working relationship with all internal and external contacts, including understanding of lease terminology, landlord responsibilities and landlord relations.
  • Review and approve vendor proposals for repairs and replacements within approval limits.
  • Manage and facilitate to identified brand standard metrics and KPI's
  • Management and handling of offers, contracts and invoices to manage the procurement of FM Services.
  • Provide directions to the vendors, stores operations and others needed to ensure a sustainable Energy Management in all stores.
Responsibilities

  • Actively respond to, schedule and manage repairs and maintenance, minor works and other work requests, proactively tracking to completion within designated timeframes ensuring KPI compliance and excellent customer service.
  • Provide direction to vendors, stores operations and others as needed to ensure proper communication, coordination and execution of work with minimal disruption to store operations.
  • Monitor open facilities issues with the stores, initiating action or escalation as needed.
  • Work closely with internal Helpdesk and staff to ensure routine and emergency service requests are handled effectively and in a timely manner.
  • Actively seek out new ideas and best practices through relationships with internal contacts, industry peers, vendors and independent research.
  • Develop partnerships throughout organization to ensure that department goals coincide and are integrated with practices in other areas.
  • Maintain awareness of governmental policies and practices that impact assigned GEO region.
  • Develop and maintain effective working relationship with all internal and external contacts, including understanding of lease terminology, landlord responsibilities and landlord relations.
  • Review and approve vendor proposals for repairs and replacements within approval limits.
  • Manage and facilitate to identified brand standard metrics and KPI's
  • Management and handling of offers, contracts and invoices to manage the procurement of FM Services.
  • Provide directions to the vendors, stores operations and others needed to ensure a sustainable Energy Management in all stores.

Profiel

Qualifications
POSITION REQUIREMENTS, SKILLS AND QUALIFICATIONS:
  • Requires a specific FM related Education and a minimum of 3 to 5 years of related work experience, education in Architecture, Engineering, Facility Management or Construction Management preferred.

  • Professional certification such as a certified facility manager (CFM) a plus.

  • Must have working knowledge of Norms and Regulations related to Facilities in the Geo region

  • Understanding of facility systems and trades including: Carpentry, Plumbing, HVAC, Electrical, Building Management Systems and Fire Suppression.

  • Understanding of janitorial, exterior maintenance including roofing, façade, storefronts, landscape, parking lots, and snow removal.

  • Strong knowledge of multi-site facility management operations, work order process (preventive/reactive) and software systems.

  • Understanding of asset life cycle.

  • Ability to multitask and manage competing priorities.

  • Sound judgement and ability to think quickly to resolve facilities issues and emergencies.

  • Excellent communication and interpersonal skills.

  • Project Management experience in FM related areas.

  • Ability to conduct regular Store visits and travel to the destinations

  • Proficient in English and French (Geo region languages)


What we offer you
  • Career development and growth in an ambitious international team

  • Recognition, inclusion and belonging in a diverse environment

  • 25 holidays and flexible working (remote position, with ability to come into the Dutch office if needed)

  • Employee Discount on in-store and online products

  • Casual Sneaker Culture

  • Learning & Health/wellbeing programs

  • On-site fitness center, Basketball court, football pitch and Prayer Room

  • Canteen for lunch

  • Travel reimbursement

  • Pension Plan

  • Discounted Collective Health plans

  • Activities organized by our Social Committee

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