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Aalsmeer, OOSTEINDERWEG 247-B, NL
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French Senior CRM Executive

Land : Nederland Nederland

Provincie : Noord-Holland

Gemeenten : Aalsmeer

Stad : Aalsmeer

Categorie : Handel

Contracttype : Vast

Dienstverband : Voltijds

Bedrijfsvoorstelling

The company

JD Sports Fashion Plc has long been established as the leading UK specialised multiple retailer of fashionable branded and own brand sports and casual wear, principally through the growth of its main retail fascia, JD Sports. In Great Britain mainly known as "King of Trainers", but on the mainland mainly known as JD Sports. JD Sports has more than 2500 stores all over the world. JD Sports opened its first store in The Netherlands in July 2013. Since then JD Sports has opened 28 stores and is continuously investigating new possibilities for growth, so keep an eye on us!

Jobomschrijving

We're looking for a French-speaking Senior CRM Executive!

For our Multi-Channel team we are looking for a French-speaking Senior CRM Executive! The purpose of this role is to manage the customer database and CRM activity including email activity, customer surveys, research and customer loyalty, as well as driving database sign ups, customer retention/activation and sales across international territories. The purpose is also to be responsible for and drive forward international CRM strategy and projects for all international territories.

Main Tasks

  • Ensuring international customer databases are well maintained to ensure we are protecting deliverability reputation and IP by targeting customers effectively;

  • Manage the fascia's NPS surveys & actions required from feedback in order to strive to achieve a higher score each week. This also includes the monitoring and setting up of feedback requests to and from NPS respondents;

  • Maintain and build relationships with key stakeholders across other departments and supplier contacts;

  • Arrange appropriate training where needed for territory CRM executives.


  • Locatie

    Aalsmeer

Profiel

Profile

The candidate we are looking for:
  • Full time (40 hours per week) available;

  • Strong attention to detail;

  • Excellent verbal and written communication skills;

  • The ability to work as part of a small team in a fast moving environment;

  • A willingness to learn new skills;

  • University graduate or equivalent marketing qualification is advantageous;

  • Strong organisational skills and a good multi-tasker is essential.

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