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Roermond, LI, NL
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General Manager, Adidas Factory Outlet, Roermond

Land : Nederland Nederland

Provincie : Limburg

Gemeenten : Roermond

Stad : Roermond

Categorie : Beleid

Contracttype : Vast

Dienstverband : Voltijds

Jobomschrijving

- Takes ownership of his /her store and allocates resources and organizes processes to drive profitability in a variety of situations and market conditions
- Has a working knowledge of the Profit and Loss Statement and the store KPIs and makes commercial decisions based on sound financial judgment
- Tracks store performance data (e.g., sales, KPIs, best sellers, payroll, space management) and respond with solutions that drive commercial success at the same time balancing Brand equity
- Understands the behavior and patterns of the store's customer base, draws conclusions from this, and makes relevant adaptations to the service offer
- Actively monitors customer satisfaction and feedback systems to drive continuous improvement
- Leads service by example and ensures highly visible and effective customer service management at all times
- Creates a culture where all store activity and assets are vehicles for showcasing and driving Brand equity
- Actively ensures Brand and product knowledge is transferred into sales skills in all relevant categories
- Manages an appealing, easy-to-shop environment for customers by ensuring visual merchandising and housekeeping standards are maintained consistently throughout the store
- Ensures store team compliance with all store policies and procedures
- Drives continuous improvement in stockroom processing and replenishment procedures
- Minimizes loss by ensuring all loss prevention procedures are followed
- Provides suggestions and ideas on ways to improve systems and processes
- Recruitment - manages the recruitment process. Hires 'flagship store caliber staff' with passion for the Brand and sport
- Manages the onboarding, training and development of the store team and ensures all HR policies and procedures are adhered to
- Builds a highly motivated and engaged team with a brilliant team spirit
- Works with the District Manager to identify strong performers with potential for growth along the Retail Field Career Ladder
- Creates a high-performance culture in his/her store by setting clear expectations and targets, analyzing team performance, holding team members accountable, and giving appropriate and prompt feedback, including actively managing poor performance
- Coaches motivate and inspires team members to accomplish store goals and maximize their individual performance
- Actively collaborates and shares best practices to drive District team performance
- Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance
KEY RELATIONSHIPS
- Customers
- Peers and Supervisor
- Vendors and Support Functions (e.g. Visual Merchandising, Facility Services, etc.)
- Local Administration (e.g. mall management)
PURPOSE & IMPACT ON ORGANIZATION
Drives store profitability by:
- Meeting or exceeding sales targets and controlling operational expenses
- Managing all resources within the store to provide customers with a leading shopping experience
- Leading the execution of effective and efficient store operations
- Delivery of flawless Visual Merchandising standards
- Overseeing the execution of all marketing and promotional campaigns

Profiel

- Store Manager Competencies
(additions based on market needs)
MINIMUM QUALIFICATIONS
- Minimum 18 months work experience in a sports/fashion customer- and commercial-focused retail environment with a minimum of 18 months of Store Management responsibility
- Intermediate numeracy and literacy and advanced verbal communication skills
- (additions based on market needs)
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