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Verkoopmedewerker

Land : Nederland

Provincie : Flevoland

Gemeenten : Lelystad

Stad : LELYSTAD

Categorie : Detailhandel

Contracttype : Vast

Dienstverband : Voltijds

Jobomschrijving

Position: Retail Sales Associate

Division: Retail

Reports to: Retail Store Manager

Position Summary

Strategically provide the highest levels of service to PUMA customers within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position PUMA as the most desirable sports lifestyle brand in the world.

Essential Functions

The essential duties and responsibilities of this position include, but are not limited to:

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers

• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards

• Responsible for attending, participating in and demonstrating proficiency in all training programs, both Domestic and Global, and achieving required results within Store

• Analyze customer profiles, identify buying trends, and competitive information to impact and drive business

• Attend and participate in Loss Prevention education, training and awareness programs

• Responsible for Loss Prevention compliance within store

• Prepare store and participate in Physical Inventory counts as directed by Store Manager

• Communicate merchandise opportunities to Store Manager

• Participate in all Marketing opportunities and events as required by Store Manager

• Participate in new store openings and/or store closings; travel may be required

• Attend all offsite training and position related meetings as required by Store Manager; travel may be required

• Responsible for execution and processing of both incoming and outgoing merchandise

• Accountable for ensuring execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards

• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Manager in a timely manner

• Required to comply with all operational core competencies and key accountabilities

• Abide by all requirements necessary to maintain a safe and compliant working environment; required to report all instances when this is not achieved

• Required to work non-traditional hours; weekends, evenings,

holidays; overtime may be required in this position

Qualifications

Knowledge, skills and abilities

Two years experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
Proven ability to exceed sales goals, (previous work in a commission based position preferable), demonstrated ability to provide high levels of customer service, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups
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